LEMVIA GROUP (PTY) LTD PRIVACY POLICY
THE PROTECTION OF PERSONAL INFORMATION ACT
Privacy policy for our website at https://www.lemvia.com
CUSTOMER CONSENT NOTICE
Privacy is paramount
Lemvia Group (Pty) Ltd is committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully and transparently in accordance with the requirements of the Protection of Personal Information Act No 4 of 2013.
Why?
We collect and process your personal information mainly to:
- providing the Organisation’s services and products to customers and website users;
- to communicate with customers and website users;
- confirming, verifying and updating customers and website users details; 1. title, full names, initials and identity number/ passport number of natural person;
- registration name and number or juristic person; and
- tax numbers, contact number, email addresses, fax numbers, postal addresses and physical addresses.
- conducting market or customer satisfaction research; and
- in connection with and to comply with legal and regulatory requirements or when it is otherwise allowed by law.
We will use your personal information only for the purposes for which it was collected and agreed with you. In addition, where necessary your information may be retained for legal or research purposes.
What?
For this purpose, we will collect:
We collect information directly from you where you provide us with your personal details including electronically on our Website.
Disclosure of information
We may disclose your personal information to our service providers who are involved in the delivery of products or services to you.
We may also disclose your information where we have a duty or a right to disclose in terms of law or industry codes, where we believe it is necessary to protect our rights or to our auditors, legal advisors, etc.
Storage and retention and destruction of information
We will store your personal information electronically in a centralised data base, which, for operational reasons, will be accessible to all within the Organisation on a need to know and business basis, save that where appropriate, some of your personal information may be retained in hard copy.
We will ensure that your personal information which provide to us will be held and/or stored securely.
Once your personal information is no longer required due to the fact that the purpose for which the personal information was held has come to an end and has expired, such personal information will be safely and securely archived for such periods as may be required by any law applicable in South Africa.
Thereafter we will ensure that such personal information is permanently destroyed.
Your Rights: Access to information
You have the right to request a copy of the personal information we hold about you.
You have the right to ask us to update, correct or delete your personal information.
If you have any queries about this notice, you need further information about our privacy practices, you are welcome to contact us at hello@lemvia.com.
Declaration and informed Consent
I, by electronically accepting our Lemvia website’s terms and conditions, acknowledge that I have read the terms and conditions reflected above, that I fully understand the meaning and effect thereof, that all personal information supplied to the Organisation is accurate, up-to-date, not misleading and that it is complete in all respects, to immediately advise the Organisation of any changes to the personal information should any of these details change, to give the Organisation permission to process the personal information, as provided above, and acknowledge that I understand the purposes for which it is required and for which it will be used.
